Phone:   +359 2 465 30 2 ; +359 2 465 22 67
Mobile   +359 899 01 46 75
Email:   This email address is being protected from spambots. You need JavaScript enabled to view it.
Adress:  Bulgaria;1618 Sofia,2 Hubcha Str.

 

PERSONAL DATA PROTECTION POLICY

Last updated: 30 May 2018

This mandatory information contains details about the manner in which we collect and process your personal data via the www.consulttransport.com website.

By sharing your data with us, you certify that you are a person over the age of 16.

TRANSPORTCONSULT EOOD is a personal data administrator and is responsible for the collection and processing of personal data.

Contact details:

  • TRANSPORTCONSULT EOOD
  • Unified Identification Code: 203589011
  • Registered office: 1618 Sofia, 2 Hubcha St.
  • Correspondence details: 1618 Sofia, 2 Hubcha St.
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Telephone: +359 2 465 30 24

TRANSPORTCONSULT performs its activity in compliance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

It is important for the information that we have about you to be accurate and current. Please, e-mail us at: This email address is being protected from spambots. You need JavaScript enabled to view it. at any time regarding any changes that may have occurred in your personal information.

what information do we collect, for what purpose, and in what manner do we process it?

Personal data is to be understood as any information by means whereof you can be individualized – it does not contain anonymous data.

We can process the following categories of personal data about you:

Data about communication, including any communication that you send to us through a contact form on our website, or via e-mail, text, message via a social network, comment in a social network, or another type of communication that you send to us. We process such data for the purposes of communicating with you, for keeping our records, and for protection in case of legal request addressed versus us. We have legal grounds to perform this in order to be able to respond to any question addressed to us.

Data about clients, related to purchases of products or services – name, delivery address, telephone or credit/debit card for payment. We process such data to deliver the products or services, as well as to keep a record of these transactions. The legal basis for such processing is the implementation of the agreement between us so that we can perform the deliveries.

Data about the user/consumer, including data about how you interact with the content on our website, as well as information that you upload on our website or information from other websites. We process such information to maintain the website and to provide content suited to your needs, as well as regular database backup. The legal basis for such processing is the necessity for adequate maintenance and updating of our website.

Technical data, including data about the use of our website, such as IP address, log details, details about the browser, the duration and frequency of visits, time zone, and other data related to the modes of access to our website. The source of information is our hosting provider and our personal system for analyses. We process such data to analyze how you interact with our website, to protect it from possible attacks, to provide content suitable for our users/consumers and to ensure the effectiveness of our advertising campaigns. The legal basis for such processing is the necessity to appropriately administrate the website so as to ensure development, and to select a suitable marketing strategy.

Marketing data, including preferences regarding our advertising messages – ours and of our partners, as well as preferences about the method of communication. We process such data to provide an opportunity for participation in promotions, raffles, etc., as well as to survey the effectiveness of our marketing campaigns. The legal basis for such processing is the necessity for surveying user/consumer demand for our products and services, their development, and the development of our strategies.

It is possible for us to use the above-indicated data about communication, data about clients, data about the user/consumer, technical data, and marketing data in order to provide suitable content on the website and advertisements for you (incl. Facebook, etc.), as well as to measure their effect on the users/consumers we serve. The legal basis for such processing is the necessity to appropriately administrate our website and business so as to ensure development, and to select a suitable marketing strategy.

Sensitive information - TRANSPORTCONSULT EOOD does not collect any sensitive information about you. This type of data relate to personal information, including race, ethnicity, religious and political beliefs, sex life, organizational affiliation, health, genetic and biometric data. We do not collect any information about criminal offenses and penalties, either.

When we are required to collect personal data by law or due to requirements in a contract between us, and you fail to provide such information, we may not be able to implement the contract (for example, provide you with products or services if we have no telephone number, names or address at our disposal). If we are not in a position to deliver the product or service, we will notify you in due time, and will indicate the exact reason therefor.

We will use personal data solely for the reason for which they have been collected. For more detailed information, e-mail us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

If we have to use such data for another, new purpose, we will contact you and explain the legal reason for processing.

We will use shared personal data without your knowledge only if this is allowed by the law.

how do we collect your personal data?

We collect your data when you send them to us directly (For example, when you fill in a form on the website or by sending e-mails or through the social networks).

MARKETING MESSAGES

The legal basis for such processing is the necessity for surveying user/consumer demand for our products and services, their development, and the development of our strategies (for the purposes of expanding our business).

According to the law, we can send marketing messages and communication if: you are our client or have requested information about our products and services; and have agreed to receive marketing messages.

In any one case, you can decline at any time.

You can decline to receive messages at any time by e-mailing at: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you decline to receive information, the effect does not apply to personal data collected as a result of other transactions such as purchases or conclusion of contracts, for instance.

SHARING WITH THIRD PERSONS

We do not share your personal data with third persons, except in the event of a necessity having occurred on the part of:

hosting providers taking care of our website;

professional advisers such as lawyers, bankers, auditors, insurers;

government officials who require such data sharing.

INTERNATIONAL TRANSFERS

Countries situated outside of the EU do not always offer the same level of personal data protection, and for this reason the European law prohibits transfers of personal data outside of the European Economic Area, unless they meet certain criteria.

It is possible for some of our service providers to be based outside of the European Economic Area, so we perform such transfer only if either of the following conditions has been met:

We will perform transfer of your personal data only to those providers who are approved by the European Commission; or

If the provider is located in the United States of America, we will make sure that its policies are compatible with the requirements of the European Commission;

If neither of the conditions has been met, we will explicitly request your confirmation before we transfer the data. You are entitled to withdraw your consent at any time.

INFORMATION SECURITY

We have taken preventive measures to protect your data from possible loss, misuse or unauthorized access. Our database storage systems have additional protections, and we have prompt procedures in place to respond in the event of sudden hacking of our website.

DATA KEEPING  

We will keep your personal data solely for the purposes for which they have been collected, incl. legal, accounting or technical. The law requires that we keep basic information about our users/consumers for five years after our clients have ceased to purchase from us.

YOUR RIGHTS:

Right of withdrawal

If you do not wish all or any part of your personal data to continue to be processed by TRANSPORTCONSULT EOOD for any specific or for all purposes of processing, you can at any time withdraw your consent for processing by means of requesting so in free-text form to e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Right of access

You are entitled to request and receive from TRANSPORTCONSULT EOOD confirmation as to whether any personal data related to you are processed.

Right of correcting or filling in

You can request from us to correct any inaccurate or incomplete data related to you by addressing a request to TRANSPORTCONSULT EOOD.

Right of deletion (“the right to be forgotten”)

You are entitled to request from us to delete personal data related to you; we have the obligation to delete those without undue delay.

Your rights in the event of breach of your personal data security:

If you think that your rights with regard to the above-stated or according to the applicable personal data protection legislation have been breached, you are entitled to submit an appeal to the Personal Data Protection Commission, as follows:

Name: Personal Data Protection Commission
Seat and registered office: 1592 Sofia City, 2 Prof. Tsvetan Lazarov Blvd.
Correspondence details: 1592 Sofia City, 2 Prof. Tsvetan Lazarov Blvd.
Telephone: 02 915 3 518
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.cpdp.bg

LINKS TO THIRD PERSONS

This website may contain links to other websites, plug-ins and applications. Clicking on those links may create a possibility for other websites to collect personal data about you. We have no control over the policies of such websites and are not responsible for their application. When you leave our website, you are encouraged to read the security policies of any new website you visit.

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